Have questions? We’re here to help!
What is Sell on SolarClue?
Sell on SolarClue is a program that allows you to list and sell your product on SolarClue marketplace.
Who can sell on SolarClue?
Any authorized manufacturer, wholesaler, distributor or retailer can sell on SolarClue.
Why should I sell on SolarClue?
SolarClue is one of the fastest growing and reliable solar marketplaces in Indian e-commerce that gives you maximum exposure and opportunity to grow your business.
When can I start selling?
As soon as you complete your registration, you can start listing your products on SolarClue. Once your account is approved, your products will be live and you can start selling.
Can I sell on SolarClue even if I don’t have a website?
Yes, you can.
How can I get help if I am having trouble using seller portal?
You can contact and get help via chat support available on seller dashboard or mail us on
Do I need a GST number to sell on SolarClue?
Yes, you do. An active GST number is mandatory to become a SolarClue seller.
Can I add multiple GST for different states?
No, you can’t. To know more, please contact at SolarClue support.
I don’t have a GST number yet, so how can SolarClue help me?
GST number is mandatory to bacome a SolarClue seller. However, if you don’t have a GST number, do not worry and contact our support team.
Can I sell outside India through SolarClue marketplace?
No, you cannot. Currently, SolarClue only covers Indian market.
Which products can I sell on SolarClue?
You can sell any range of solar products on SolarClue. Select the suitable category for your products from the wide range of categories available on the portal. If you do not find the category fitting your product, kindly contact our support team.
How many minimum products do I need to list to start selling?
You are required to have a minimum of 1 product listed to start selling.
How much do I get charged for listing products on Solarclue?
We do not charge you anything to list your products. Also you can keep your products live for as long as you want.
Who decides the price of my listed products?
You only get to decide the price of your products. However, we add our commission on top of your price and then sell them on the website.
Who takes care of packaging and shipping of the products?
You are in charge of packaging and shipping of the products. We only provide a platform for you to grow your sales and business reachablity.
How and when does a seller get paid?
The full payment is made directly to your bank account in two business working days from the date of order completion.
How do I manage my orders on SolarClue?
You can manage your orders on your seller portal or via SolarClue seller app.
How can I calculate profitability?
You don’t require to calculate it. You will receive the exact amount (full payment + GST) entered by you against listing your products.
Can I cancel my order?
Yes, you can cancel the order by contacting our support team.
Can the customer return my order?
Yes, the customer can return the order if he is not satisfied with the product or finds any damage in the product.
Can I deactivate my account as a seller on SolarClue?
We don’t want to lose you being a seller. However, if you wish to remove yourself as a seller from SolarClue, then you can contact our support team.
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